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Emergency Service Directory

Emergency Service Directory

If there is any chance of risk to life, please call 000.

To report a fault or emergency, please use the below table for the relevant fault numbers. For gas emergencies, please call the Click Energy National Response Centre line on (03) 9411 3139.

New South Wales

Company Name NMIs commencing with Area Served Online Faults Information or email address Call for Faults General Enquiries
Ausgrid 410 Sydney, Central Coast and Hunter regions of New South Wales ausgrid.gui2008.com 13 13 88 13 15 35
Endeavour Energy 431 Sydney's Greater West, the Southern Highlands and the Illawarra endeavourenergy.gui2008.com 13 10 03 13 10 81
Essential Energy 400, 420, 440, 450 Most of regional and rural New South Wales essentialenergy.gui2008.com 13 20 80 13 23 91

South Australia

Company Name NMIs commencing with Area Served Online Faults Information or email address Call for Faults General Enquiries
SA Power Networks NMIs commencing with: 200, 210 Metro Adelaide, rural and regional SA sapowernetworks.gui2008.com 13 13 66 13 12 61

Queensland

Company Name NMIs commencing with Area Served Online Faults Information or email address Call for Faults General Enquiries
Energex Australia 311, 312 or QB Brisbane and South East QLD area energex.gui2008.com 13 19 62 13 12 53

Victoria

Electricity

Company Name NMIs commencing with Area Served Online Faults Information or email address Call for Faults General Enquiries
Powercor Australia 620 Western suburbs and western Victoria powercor.gui2008.com 13 24 12 13 22 06
Ausnet 630 Outer northern and eastern suburbs and eastern Victoria outagetracker.gui2008.com 13 17 99 1300 360 795
United Energy Distribution 640 Southern suburbs and Mornington peninsula unitedenergy.gui2008.com 13 20 99 1300 131 689
Citipower 610 City and inner suburbs citipower.gui2008.com 13 12 80 1300 301 101
Jemena 600 Northern and south-western suburbs jemena.gui2008.com 13 16 26 1300 131 871

Natural Gas

Company Name MIRN commencing with Area Served Online Faults Information or email address Call for Faults General Enquiries
Australian Gas Networks 5321, 5322 or 5324 North South, and Eastern suburbs and North East Victoria australiangasnetworks.gui2008.com 1800 898 220 (03) 9463 8222
Ausnet 5330 Central and Western Victoria ausnetservices.gui2008.com 13 67 07 1300 360 795
Multinet Gas 5310 Inner and Outer East Suburbs, Yarra Ranges & South Gippsland multinetgas.gui2008.com 132 691 1300 887 501
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